Through multi-segment transshipment design and document pre-review, reduced inspection and detention risks while improving communication efficiency to meet flexible trade term requirements.
Client handles transshipments across Southeast Asia and Europe with moderate value but high frequency, requiring stable timelines and clear responsibility allocation.
Different countries have varying customs requirements, original suppliers only provided milestone results; clients wanted flexible DDP/DDU switching but lacked unified visibility and SLAs.
Document pre-review and responsibility allocation reduced inspection and detention risks.
Bilingual support and transparent milestones significantly improved customer experience.
"Every segment has a clear owner, milestones are fully visible. Trade terms and costs are explained upfront, and communication costs have dropped significantly."
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